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Privacy Notice

We dont collect a lot of personal data from you and when we do, its because you want to get in touch with us about our services. Please read below for details of how we collect, store and use any personal data you provide.

AGENDA Electrical Ltd Privacy Notice

Our Contact Details

Name: Agenda Electrical Ltd

Address: Radcliffe, Manchester

Telephone Number: +44 1204 707533

E-mail: agendaelectrical@gmail.com

 

 

Collection, Storage & Use of Personal Data

Personal Information We Collect

The personal information that we collect includes:

 

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

    • Name

    • Email Address

    • Telephone Number

How We Collect Personal Information

The personal information we process is provided to us directly by you in the following ways:

 

  • By completing our contact form on our website to enquire about our products / services

  • By contacting us via our social media channels to enquire about our products / services

  • By emailing us to enquire about our products / services

How We Use Personal Information

We use the information that you have given us in order to contact you and provide information about our products and services. We may share your information with manufacturers of equipment that we install for you in order to validate and uphold product warranty cover.

 

Lawful Bases For Processing Information

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

 

  • Your consent. Please note you are able to remove your consent at any time. You can do this by contacting Agenda Electrical Ltd using the contact information at the beginning of this notice

  • We have a legitimate interest

 

How We Store Your Personal Information

The information we process is securely stored within our email and document system with Google, or within our 3rd Party hosted financial system for the purposes of providing quotations and invoices. We keep your personal contact information for 3 years. We will then dispose of your information by permanently deleting it from our 3rd party hosted systems.

  

Your Data Protection Rights

 

Under data protection law, you have rights including:

 

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at agendaelectrical@gmail.com if you wish to make a request.

 

How To Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at agendaelectrical@gmail.com.

 

You can also complain to the ICO if you are unhappy with how we have used your data.

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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